Our Official Customer Support Email

Created by Maria BotBuilder, Modified on Tue, 30 Dec, 2025 at 8:23 AM by Maria BotBuilder

If you have questions, face a challenge, or need guidance, our Official Customer Support Email is here for you. It’s your direct connection to fast, friendly help from our team, whether it’s for technical issues, billing concerns, or clarifying a feature. We’ve got your back!



Who Can Use the Customer Support Email?


Everyone who needs help can reach out to us. Our office Hours run Monday through Friday PST. We also provide weekend support, though response times may be a little slower. Rest assured, no matter when you reach out, we’ll make sure you’re taken care of.



How to Contact Customer Support


Simply send an email to:

support@botbuilders.com


When emailing, please include:


  • A clear description of your question or issue

  • Any screenshots, links, or screen recordings that might help us assist you faster


Or simply send us an email with any of your concerns, and we will do our best to help you in any way we can.



You’re never alone on this journey.


If you need help, we’re only an email away, ready to guide you, troubleshoot with you, and keep you moving forward with confidence.


We’re here for you every step of the way.

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